Streamlined Operations and Enhanced Staff Collaboration
Jump to section
Overview
Results
The University of Manchester was hampered by several time-intensive manual processes. Key operational tasks like coordinating compliance briefings, managing complex events, and onboarding new staff were inefficient and prone to error, consuming valuable time and resources.
THE CHALLENGE
Objective
The primary goal was to automate these disparate workflows to save time, improve accuracy, and create a more cohesive operational environment. A key requirement was to build the solution within their existing Microsoft ecosystem to ensure rapid adoption and minimal disruption for the team.
Solution
We developed a multi-faceted automation solution that addressed their three main pain points, transforming their day-to-day operations.
Automated Information Sharing: We built a tool that centralised data for compliance briefings, automatically assigned staff to the correct teams, and directed communications accordingly. This reduced the coordination time from hours to minutes, improving both collaboration and staff integration.
Streamlined Event Coordination: For complex events like inaugural lectures, we developed a management tool that tracked progress and provided clear historical context. This replaced ambiguous guidelines and manual task management, making the entire planning process more efficient and transparent.
Structured Staff Onboarding: We replaced the outdated manual onboarding process with an automated system. Now, new staff instantly receive updated resources, clear guidance, and a structured introduction, ensuring they feel supported and integrated from day one.
Start the conversation that could supercharge your business
Our best work starts with a simple conversation. Let’s talk about your goals and how we can help you achieve them.
